RenewalApplication
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BOARD OF PHARMACY
Welcome to the 2020-21 Licensure Renewal cycle! Licensees who have an active license may now renew their license(s) by going to https://doh.force.com/dchealthrenewals/s/portal-page
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Once Licensees will click the link, they will be guided through the DC Health Licensing portal and can accomplish the following:
  • “Sign Up” and “Login” to the DC Health Licensing portal using the newly created Username and Password.

  • Upload relevant documents as may be required for renewal (e.g., proof of Continuing Education, Clean Hands Certificate, etc.);

  • Navigate through the following tabs:

License Landing Page – View all DC Health Licenses held by the Licensee and Button to start Renewal Application;

Paid Inactive-Licensee can select if they wish to put their License status to be Paid Inactive (if they wish not to practice

Applicant Information –View Licensee information (e.g., name, address, phone number, etc.);

Other Name(s) Used –Request a Name Change and upload supporting documents (if applicable);

Applicant Address –Update Home and Business addresses and select Preferred Mailing Address;

Screening Questions –Answer all screening questions and upload supporting documents as applicable;

Continuing Education –Update Continuing education credits to ensure that they are in compliance with your health professional Board and License specialty.

Workforce Survey –Answer Workforce Survey questions (if applicable);

Applicant Affidavit –Acknowledge all information submitted to be true;

CBC Screening –Acknowledge and agree to DC Health CBC Screening;

Clean Hands –Answer Clean Hands questions and upload supporting documents (if applicable);

Payment –Pay Licensing and CBC Screening fees using Credit Card (Visa and MasterCard’s only).

To assist Licensees with the renewal process, DC Health has created this detailed User Guide that will walk users through each step of the renewal process and answer any questions licensees may have. If a licensee runs into an issue with the renewal process or has questions about a certain portion of the renewal, they may click on the "Contact Support" button located at the top of the page, which will allow them to submit a support ticket. Users will need to provide details on the issue or question they have, which will then be responded by support on a first-come, first-serve basis by DC Health support staff. This new support system will allow DC Health to streamline our support processes, allowing for more expedient response times, as well as concise tracking of any issues affecting the renewal process.To avoid delays in the renewal application process, Licenses should have any relevant documents scanned and stored on their desktop in .pdf format, ready for upload (e.g., proof of CE, supplemental screening questions documents, etc.). If you don’t have those documents ready but have already begun the renewal process, no worries. Licensees can save their progress at any time by clicking on the button “Save and Continue” located at the bottom right of the renewal application.

On to renewals!

STEP 1 – REGISTRATION and LOGIN

This is the exclusive location to renew your District of Columbia Health Professional License.

ALL licensees who are renewing it the first time are required to first register before accessing the renewal system, Click on the button located at the top of the page to being the registration process.

All the returning Licensees will be able to

Go to "Register" to access the 2020-21 renewal website.

Licensees must provide the following:

  • First Name
  • Last Name
  • Email Address
  • Confirm Email Address.
  • License Number
  • Date of Birth
  • This is the exclusive location to renew your District of Columbia Health Professional License.

    Licensees will click to move forward

    All the returning Licensees will be able to

    Licensees will be redirected to the Applicant ID page.

  • Email will be sent on your provided email which will contain a 5 digit “Applicant ID”.
  • STEP 2- LICENSE LANDING PAGE

    The next tab of the 2020-21 renewal process is the “License Landing page ” tab

  • All Licensees who are eligible to renew will be able to see all DC Health Licenses held by them.
  • The Licensees will be able to clickButton to start Application;
  • STEP 3 – LICENSE and PAID INACTIVE

    The Next tab of the 2020-21 renewal process is the “License” tab

    Licensees will see every license issued to them by DC Health that is currently up for renewal. Any license not yet up for renewal will not be shown.

  • Licensees will have to choose whether they want to place their license in Paid Inactive status, or if they want to renew their license.
  • Note: If they choose to select “YES” the expiration date remains the same(12/31/2020), if they choose to select “NO” the expiration date will be updated(12/31/2022). In either scenario, Licenses will still need to complete the renewal application and submit any required documents.
  • Licensees will also need to pay the requisite fee at the end of the renewal process.
  • Once Licenses have reviewed and completed this tab, they will click on the button to continue to the “Applicant Information” tab.
  • STEP 4 – APPLICANT INFORMATION

    The Forth tab of the 2020-21 renewal process is the “Applicant” page.

  • Licensees will be presented with pre-populated fields containing their name, date of birth, gender, social security number, race, and ethnicity, language spoken.
  • For those applicants who have not provided a social security number previously, or who were contacted by DC Health regarding missing information, you can update this data before entering the renewal portal by going to "Renewal Portal Link" Once the Licensees have reviewed and confirmed this information, they will click on the button to continue to the “Name change” tab.
  • STEP 5 – NAME CHANGE

    The next tab of the 2020-21 renewal process is the “Name Change” tab.

  • The name change section is for legal name changes only.
  • For any Licensee who has had their legal name changes in the past two (2) years (i.e., since the last renewal), they will need to submit their new name and relevant documentation (e.g., Marriage Certificate, Divorce Decree, Court Order, Passport, etc.).
  • For all other Licensee, they may select “No Name Change” from the drop-down selection field and proceed to the “Applicant Address” tab by clickon the button.
  • STEP 6 – APPLICANT ADDRESS INFORMATION

    The next tab of the 2020-21 renewal process is the “Address” tab.

    In the “Address” tab Licensees will be able to input their current Home address. This is also where Licensees will be able to update their contact information, including selecting which address they prefer to be their mailing address.

  • P.O. box is not an acceptable home address.
  • As electronic communications are the primary way of reaching our licensees quickly and efficiently, DC Health will be using the same email address which was used for signup as the primary email for correspondence.
  • Licensees who have their Business address will have the option to input in the required fields.
  • Only Retired and Not practicing applicants have the choice to bypass these fields by selecting either item from a drop-down.
  • Once Licensees have reviewed and confirmed this information, they will click on thebutton to continue to the “Screening Questions” tab“.
  • STEP 7 – SCREENING QUESTIONS

    The next tab of the 2020-21 renewal process is the “Screening Questions” tab.

    The Screening Questions are designed to obtain information from Licensee on relevant issues to the renewal approval process.

  • If a “Yes” response is ever given to a screening question, Licensees will be required to not only provide a written response in the Description box but will also need to upload and attachments any relevant documents. If a written description is not given, or if a relevant document is not attached, Licensees will NOT be able to continue with the renewal application.
  • Once Licensees have answered each screening questions and provided any writtenresponses and relevant documents, they will click on the button to continue to the “Continuing Education” tab.
  • STEP 8 – CONTINUING EDUCATION

    The next tab of the 2020-21 renewal process is the “Continuing Education” tab.

    Additional information regarding CE’s requirements can be found by accessing this link.

    Each Board has its own Continuing Education (CE) requirements. For the 2020-21 renewal cycle, Licensees will have three (3) options when reporting their CE:

  • I will complete my CEs by 12/31/2020-21 -- Licensees who select this option will not have to upload any proof of CE at the time of submission of the renewal application.
  • First time renewal CE Exemption -- For those Licensees renewing their license for the first time, they are exempt from CE requirements. Such licensees will select this option during the renewal process.
  • I have completed my CEs - Licensees who select this option will need to upload proof of CE now. Such documentation should be in pdf format and can be either individual course certificates, CE transcripts from an accrediting body, or other documentation, so long as it demonstrates whom the course is accredited by, the course title, amount of CEs granted, and any other relevant documentation so DC Health staff can ensure Licensees have met the requisite CE requirements. A brief description of the course is required.
  • STEP 9 – WORKFORCE SURVEY, PRACTICE SPECIALTIES AND BOARD CERTIFICATIONS, PDMP REGISTRATION, PROFESSIONAL LICENSES IN OTHER STATES AND JURISDICTION, PRACTICE LOCATION AND CERTIFICATIONS

    The next tab of the 2020-21 renewal process is the “Workforce Survey” tabs.

    WORKFORCE SURVEY TAB, WILL ONLY DISPLAY IF IT’S APPLICABLE TO LICENSE TYPE

  • The Workforce Survey is an integral part of the renewal process, as it is used to gather relevant and up-to-date information from DC licensed health care practitioners on important health care issues affecting District residents.
  • Only Retired and Not practicing applicants have the choice to bypass these fields by selecting either item from a drop-down.
  • As a reminder, if at any time during the Workforce Survey, or during any part of the renewal process for that matter, a Licensee needs to leave the renewal application, they can save their progress by clicking on thebutton
  • STEP 10 – CLEAN HANDS

    The Next tab of the 2020-21 renewal process is the “Clean Hands” tab. All Licensees must attest that they do not owe more than $100.00 to the government of the District of Columbia.

  • If a Licensee selects “Yes”, stating they do owe money, they must describe the debt as well as provide either a Clean Hands Certificate from the Office of Tax and Revenue (https://otr.cfo.dc.gov/page/online-clean-hands-application) and/or a written payment agreement from the agency to whom the debt is owed.
  • STEP 11 – CBC SCREENING

    Before the initial issuance of a license, all licensees must undergo a fingerprint-based CBC. For this year’s renewal, all Licensees must undergo a new name based CBC.

  • Should Licensees desire not to renew all their licenses (or to go Paid Inactive), they will simply uncheck the box next to that license, indicating they do not want to submit a fee for that license.
  • Licensees will not have to go to any 3rd part website or physical location to complete the CBC process, but will instead only need to agree to allow DC Health to utilize their information on file to perform a name-based CBC and then pay the required fee ($50.00) at the end of the entire renewal application.
  • While Licensees may choose not to agree to a CBC, doing so will prevent said Licensees from continuing with the renewal process.
  • Should any positive results come back from the CBC, staff from DC Health will reach out to Licensees to obtain more information.
  • Once the proper selection is made and any relevant documents are uploads, Licensees will click the button to continue to the final tab – “Payment”.
  • STEP 12 – PAYMENT

    The final tab of the 2020-21 renewal process is the “Payment” tab. Here Licensees can see all the licenses they have up for renewal, along with the relevant fees broken down for each license type, as well as the CBC fee.

  • Should Licensees desire not to renew all their licenses (or to go Paid Inactive), they will simply uncheck the box next to that license, indicating they do not want to submit a fee for that license.
  • Once all licenses have been selected, the Licensee will then enter their credit card and other required information necessary to submit payment.
  • Once payment has been made, a window will be displayed confirming your renewal application has been submitted. Licensees will also receive an email confirmation at the address provided during the registration page.
  • The confirmation email will either indicate their license has been approved or contain their new, electronic license, or will state their renewal application is pending further review by DC Health staff
  • DC Health will NOT be issuing physical licenses this year; only electronic licenses will be issued.
  • Licensure status can also be verified by visiting, https://doh.force.com/ver/s/